At Makematics, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices available to you when you visit or use our website, purchase our products, or communicate with us.
For the purposes of this Privacy Policy, "Makematics," "we," "us," or "our" refers to Purpose Next Digital Media, the owner and operator of the Makematics brand and website.
Our website is available at makematics.in (the "Website").
By accessing or using our Website, placing an order, subscribing to our communications, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect different types of information depending on how you interact with Makematics.
Information You Provide Directly
When you place an order, create an account, contact us, subscribe to our communications, or otherwise interact with us, we may collect information such as:
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Full name
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Email address
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Mobile or telephone number
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Billing address
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Shipping address
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Delivery instructions
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Order and purchase information
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Payment and transaction information
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Information you provide when contacting customer support
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Information submitted through forms on our Website
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Your preferences and interests where voluntarily provided
We only request information that is reasonably necessary for the relevant purpose.
Information Collected Automatically
When you browse our Website, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies.
This may include:
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IP address
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Browser type and version
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Device type
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Operating system
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Approximate location
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Pages visited
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Time spent on pages
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Referring website or source
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Website interactions and navigation patterns
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Technical information about your device
This information may be used in aggregated or statistical form to understand how visitors use our Website and to improve its performance.
2. Information About Children
Makematics creates products and activities designed for children, but our Website and online purchasing services are intended to be used by parents, guardians, and other adults.
We do not knowingly seek to collect personal information directly from children for purposes that are not necessary to provide our products or services.
If a parent or lawful guardian purchases a Makematics product for a child, the information collected for the order will generally relate to the parent, guardian, purchaser, or recipient rather than the child.
Where applicable law requires parental or guardian consent for the processing of a child's personal data, we will take the required measures before processing such information.
We do not knowingly use children's personal information for behavioural tracking or targeted advertising directed at children where such practices are prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate parental or guardian involvement, please contact us using the details provided below.
3. How We Use Your Information
We may use personal information for legitimate business purposes, including:
Processing and Delivering Orders
We use your information to:
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Process and confirm purchases
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Process payments
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Prepare and ship orders
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Provide delivery updates
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Handle returns, refunds, replacements, and exchanges
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Respond to questions about your order
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Provide customer support
Improving Our Products and Website
We may analyze information about how customers and visitors interact with our Website to:
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Improve website functionality
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Improve our products and services
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Understand customer preferences
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Identify technical problems
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Develop new products and educational resources
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Analyze trends and website performance
Communication
We may use your contact information to communicate with you about:
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Your orders
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Account or service-related matters
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Customer support requests
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Important changes to our Website or policies
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Products, offers, promotions, or educational content where permitted and where you have provided the appropriate consent
You may unsubscribe from promotional communications at any time using the unsubscribe mechanism provided in the communication or by contacting us.
Please note that even if you opt out of marketing communications, we may still contact you when necessary to complete an order or provide important service-related information.
4. Payments
Payments made through our Website may be processed by third-party payment service providers.
We generally do not store complete credit card, debit card, banking, or other payment credentials on our own servers. Payment information may be collected and processed directly by the applicable payment provider in accordance with its own privacy policy and security practices.
We may retain limited transaction information necessary for accounting, customer support, fraud prevention, refunds, and legal or regulatory requirements.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies.
A cookie is a small data file stored on your device that helps a website remember information about your visit.
We may use cookies to:
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Keep the Website functioning properly
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Remember preferences
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Maintain shopping cart and checkout functionality
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Understand how visitors use our Website
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Measure website performance
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Improve user experience
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Analyze marketing and advertising performance where applicable
Some cookies may be placed by third-party service providers that help us operate, analyze, or improve our Website.
You can manage or disable certain cookies through your browser settings. However, disabling some cookies may affect the functionality of parts of the Website.
6. Analytics and Advertising
We may use analytics and marketing technologies provided by third-party services to understand website traffic, measure campaigns, and improve our marketing.
These services may collect information about your interaction with our Website, subject to their respective privacy policies and applicable laws.
Where required by law, we will obtain appropriate consent before using technologies that require consent.
We do not knowingly use children's personal information for targeted advertising or behavioural tracking where prohibited by applicable law.
7. Sharing Your Information
We do not sell your personal information as a standalone product.
We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.
These may include:
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Payment processors
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Shipping and logistics providers
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Website hosting providers
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E-commerce and technology service providers
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Customer support providers
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Email and communication platforms
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Analytics and marketing service providers
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Professional advisors such as accountants, auditors, or legal advisors
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Government authorities or law-enforcement agencies where required by law
These service providers may only receive information that is reasonably necessary for the services they provide to us.
We may also disclose information where necessary to comply with applicable law, protect our legal rights, prevent fraud or misuse, or protect the safety and security of our Website, customers, or others.
8. Third-Party Websites and Services
Our Website may contain links to third-party websites, applications, payment services, social media platforms, or other external services.
These third parties operate independently from Makematics and may have their own privacy policies and terms of use.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
9. Data Security
We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Where appropriate, our Website uses encryption and other security technologies to protect information transmitted between your device and our systems.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
You should also take reasonable steps to protect your own information, including keeping account credentials confidential and avoiding sharing passwords with others.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
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Complete transactions
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Provide customer support
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Maintain business and financial records
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Resolve disputes
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Prevent fraud and misuse
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Comply with legal, tax, accounting, or regulatory requirements
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Enforce our agreements
When personal information is no longer required for a legitimate purpose or legal obligation, we may delete, anonymize, or otherwise securely dispose of it.
11. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to:
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Request information about how your personal data is being processed
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Request access to personal information held by us
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Request correction of inaccurate or incomplete information
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Request deletion of personal information where applicable
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Withdraw consent where processing is based on consent
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Request assistance with exercising applicable privacy rights
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Raise a grievance concerning our processing of your personal information
Requests relating to your personal information may be submitted using the contact details provided in the Contact Us section below.
We may need to verify your identity before processing certain requests in order to protect your information and prevent unauthorized access.
Where a request cannot be fulfilled because of a legal or legitimate business requirement, we will provide an explanation where required by applicable law.
12. Marketing Communications
If you choose to receive promotional communications from Makematics, we may send information about new products, educational resources, offers, promotions, and other updates that may be relevant to you.
You can unsubscribe from marketing emails by clicking the unsubscribe link included in the email.
You may also contact us directly to withdraw your consent to promotional communications.
Withdrawal of marketing consent will not affect essential communications relating to purchases, payments, deliveries, returns, refunds, or other services you have requested.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the top of this page.
Where required, we may also provide additional notice of significant changes through our Website, email, or other appropriate means.
We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle personal information.
14. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to privacy or the processing of personal information shall be subject to the applicable jurisdiction specified in our Terms & Conditions, subject to applicable law.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, you can contact us at:
Makematics
Legal Entity: Purpose Next Digital Media
Email: hello@makematics.in
Phone: 7855886373
We will make reasonable efforts to respond to privacy-related requests within the time period required under applicable law.
Last Updated: 25/09/2026